The Customer Is Not Always Right

The Constitution only gives people the right to pursue happiness. You have to catch it yourself.

Customers can be jerks who don’t deserve your service at all. I recently found myself in the Denver airport waiting for a flight back to Orlando. At the last minute they announced a gate change followed by the dreaded announcement that the flight had been canceled. We were instructed to go across the terminal…



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Andrew Wood

Author & Marketing Legend with over 50 books: Life Well Lived, Fame, 48 Laws of Business Success, Legendary Advice, Marketing Bibles